I believe that the first look, the first impression in any situation is so important. What do things look like? What do they sound like? What do they smell like? When I refereed, the veterans taught me that when you first walked on the court the coach’s first impression of you, what you looked like, your body language, etc. went a long way to your success. I’ve carried that lesson not only when I officiated, but also in schools. I believe the first look of the building as students and parents are entering is very important. Is it clean? Does it look nice? All of these and other positive signs all mean a lot to the experience for the kids, staff, and all those who enter your area.
I found a wonderful spot for a drive up in Ulster County, New York. It’s a beautiful road, in a gorgeous part of New York State. I stumbled upon a pop-up business outside of the village of Kerhonkson called Carmen’s Sabor Latino. It’s a little shop with Puerto Rican cuisine. I’ve watched it being built over the past few months when I drive by on the way to my writing retreat. I finally had the opportunity to stop and take a look at the outside of the place. It’s gorgeous. Plenty of seating and ambiance. Puerto Rican music playing in the background, bright lights, fake palm trees, and even some fall decorations. I totally want to sit by the fire pits and hang out.

Well, I had to try it! The food exceeded my expectations. It was rich in flavor, hot and spicy, and just perfect. Am I surprised that the food was delicious? Absolutely not because the outside of the building looked great also. Sometimes they don’t match, but usually, the outside look of a place will match the inside content.
Can you say the same about your workspace? While I certainly know it is not easy and there are so many things to manage, I challenge you to take a look at your space and reflect upon it. What can be upgraded? What is an easy fix? What are some things that you can upgrade that will make an easy change for you? I think these changes and upgrades can go a long way in the impression that guests have at your workplace. It certainly did in the case of Carmen‘s Sabor Latino! Congratulations to Carmen and her new, thriving business. I look forward to visiting many times.
If I can help you in any way don’t hesitate to reach out at @andrewmarotta21 on Twitter! Keep surviving and thriving everyone.
#LeadershipSparks: Not Yet
Quote: “If one is lucky, a solitary fantasy can totally transform one million realities.”
—Maya Angelou

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